Frequently Asked Questions

Find answers to common questions about our products and services.

We accept M-Pesa, bank transfer, and cash at all four branches. For larger machinery purchases, we also offer financing options to fit your budget, ask your branch team for current terms.

Yes. We deliver within Eldoret, Nakuru, Nairobi, and Kisumu, and can arrange countrywide delivery via courier for smaller items. Delivery cost depends on the size of the equipment and your location, our team will quote this alongside your order.

All equipment sold by Fuga Equipment and Machinery Ltd comes with a minimum 1-year warranty covering manufacturing defects. Specific warranty terms vary by product and manufacturer, ask at the point of sale and keep your receipt as proof of purchase.

Yes. Our dedicated technical team handles installation for equipment like solar water pumps, incubators, and milking machines, and can walk you and your staff through operation and basic maintenance so you get the most out of your purchase from day one.

We stock common spare parts, including incubator spares and sprayer/pump components, at our branches. Call or WhatsApp us with your equipment model and the part you need, and we'll confirm availability or order it in for you.

Absolutely, we'd encourage it. All four branches (Eldoret, Nakuru, Nairobi, and Kisumu) have equipment on display Monday to Saturday, 8:00 AM to 6:00 PM. See our Contact page for exact locations and directions.

No, we're an equipment supplier, not a financial services company. If you've received a message claiming to be from Fuga Equipment about investments or trading, please report it to us directly; it did not come from us.

Likely yes. Our Machinery, Solar Equipment, and Workshop & Industrial Tools ranges change frequently with stock, so we keep the most current list by phone and WhatsApp rather than online. Reach out and we'll confirm what's available.

Still have a question?

Our team replies fast on WhatsApp, or call us directly during business hours.

Ready to equip your farm or business?

Talk to our team today, same-day quotes, honest pricing, and after-sales support across all four branches.